Warranty Policy

Our jewellery goes through multiple quality checks before it gets shipped, and we aim to ensure that our customers receive the highest quality products.

If you notice any workmanship defects when your receive your product, please contact us within 30 days of your purchase, as this issue would be covered by our Returns and Exchanges policy.

Our one year warranty guarantees that your item will not rust, tarnish or fade. If you encounter any of these issues, please Contact us and we will make things right.

By purchasing from our website, you understand that all jewellery can experience general wear and tear over time, which is not covered by this warranty. Unless your issue is related to discoloration, fading, rust, or tarnishing, other general wear and tear issues can be expected.

Furthermore, our warranty does not cover damage from inappropriate use, negligence, accidental breakages, modifications, attempted repairs, damage caused by the customer, or improper storage or care of the item. Please refer to our Care Instructions here for details on how to care for your jewellery and activities to avoid.

For people with allergies or sensitive skin, we take no responsibility for any reactions that may take place from wearing our jewellery. Although we advertise that our jewellery is hypoallergenic (unlikely to cause allergic reactions), it is the customer's responsibility to ensure that precautions are taken as it is impossible for us to assess each customer's individual's allergies and particular sensitivities.