Track Your Order
Where Is My Order?
Once your Sensalik order has been fulfilled and handed off to a carrier, you'll receive a shipping confirmation email containing your tracking number and a direct link to follow your package's journey.
Please note that not every shipment includes a tracking number. Some warranty claims are shipped through Canada Post with no tracking. We also often deliver local orders ourselves in London, Ontario, in which case you will receive an email mentioning when your package is out of delivery.
How to Track Your Order
- Check your inbox for a shipping confirmation email from Sensalik. If you don't see it, please check your spam or junk folder.
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Click the tracking link in that email to view real-time carrier updates on the carrier's website.
When Will Tracking Information Appear?
Tracking details are provided by your carrier and may take 24–48 hours after your shipping confirmation email is sent before they show live updates. This is normal — your package is on its way!
Still Have Questions?
If your tracking link isn't updating after 48 hours, or if you have any concerns about your order, our team is happy to help.
Contact Us and we'll get back to you as soon as possible.